Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

4

To be honest as above. Treated well as a customer and work was good.

08 December 2017

service

5

you know that your car is left in good reliable hands, and it gets washed after, cant fault it. my little mini purrs afterwards:)

06 December 2017

sales

5

Amanda was a great sales person

05 December 2017

service

4

Phoebe is always very helpful. However just realised that when my white Mini had the MOT done recently, the warning light was not changed. It still shows the MOT being due.

04 December 2017

service

4

Car collected, serviced and then returned to me - a very convenient service.

04 December 2017

sales

5

Everything was done quickly and professionally but I felt like I was treated on a personal level which was a big deal for me

02 December 2017

sales

3

On collection, one of the alloy wheels was damaged. The salesperson was great though and I am awaiting a new wheel from the dealer.

01 December 2017

service

3

Bit of a problem parking when I arrived

29 November 2017

sales

5

Your salesamn Omar Baber was personable, efficient, informative, and focused on ensuring I was comfortable with my choices.

29 November 2017

sales

5

they made a big fuss of me, and when I collected the car Jack made sure I was fully aware of all the functions etc

28 November 2017

sales

4

They are ok but would have got 5 stars if I got the boot shelf and arm rest in the back

21 November 2017

service

4

The service provided took the time I was told it would. I was able to work while I waited.

19 November 2017

service

5

Dedicated representative. Easy booking, drop off and collection. They even cleaned the car - inside and out!

19 November 2017

service

3

I have been cut off several times when I have phoned to speak to the service department which is extremely unprofessional. Once I have managed to make contact the service is good.

19 November 2017

service

4

I was completely satisfied but then a week later I’ve had a new flag come up on my dashboard saying I need a new light - I’m annoyed this was missed at the time of my service

19 November 2017

service

3

Had a bit of a hiccup with Smart Repair insurance. I said i wanted it when i purchased the car, they said i had it, but turns out it wasnt set up. In the process of rectifying this.

16 November 2017

service

5

Always friendly helpful and they have high customer service values as well as professional values

14 November 2017

service

5

Great service

13 November 2017

sales

5

Everything went smoothly

12 November 2017

sales

5

Troy was really helpful and went out of his way to ensure we were happy with the car. Troy really is an asset to the company and is a fantastic representative for Mini / BMW. He's polite, friendly, knowledgeable and professional.

11 November 2017

sales

5

very helpful and fast

10 November 2017

service

5

I had a problem and phoned . Theysaid come in and they delt with it straight away

10 November 2017

sales

5

Top service from Stephen James Enfield especially salesman Andreas

10 November 2017

service

3

Good timely service, but replaced my squeaking windscreen wipers and they are now worse than before despite me paying for new ones

07 November 2017

service

5

Matthew (I think that was his name) kept me informed

02 November 2017

service

4

would have been completely satisfied if boot had been cleaned too

01 November 2017

service

1

I was not happy at all with the communication side of the service at Mini. There is not enough space in this box to fully explain all the aspects of my dissatisfaction

30 October 2017

service

5

Very efficient

25 October 2017

service

5

Same reason as above. the staff are also very friendly, professional and welcoming.

24 October 2017

sales

5

Very happy with how everything was handled and the ease of part exchanging the car.

23 October 2017

sales

5

Very clear on what they would and would not do on price and services, very professional and friendly salesman.

21 October 2017

sales

5

Easy to deal with, friendly, polite. Did what they said they would consistently

20 October 2017

sales

5

Good service from Andreas

19 October 2017

sales

5

Very satisfied, the salesman made it very special when I picked my car up . Also dealt with a problem after the sale

11 October 2017

sales

5

The salesman, Omar, looked after us very well and took the time to listen to our requirements and explain everything we wanted to know.

10 October 2017

service

5

Great service

09 October 2017

service

3.5

My service light has been left on, so I need to return to get it reset.I also found it quite hard to get in touch with the service department to find out when my car would be collected and delivered.Otherwise, I was happy with everything else.

06 October 2017

service

5

Car was ready within the day

06 October 2017

sales

5

staff go out of their way to look after you

05 October 2017

sales

5

As above plus pleasant environment.

05 October 2017

sales

2.5

It could have been a better experience if the car was delivered sooner

05 October 2017

service

4

Quick efficient service

05 October 2017

sales

5

Amanda gave us plenty of time and advice on our choices for the car. She also arranged a test drive and courtesy car for a day while we were waiting for our new mini to arrive. (We had planned to buy a second hand car to get it sooner.)

05 October 2017

service

5

Simply the service, I have always received a great service

04 October 2017

service

5

Stephen James has been thorough in their service to me and very dedicated.

04 October 2017

sales

5

the service from Jack at Steven James was outstanding.

04 October 2017

service

5

I’ve given this score because I was satisfied with the service I received

04 October 2017

sales

5

All my requirements and alterations to the arrangements were accommodated

03 October 2017

service

5

Alwayd had a greatservice from all the staff the best bcompared to other brands.

03 October 2017

sales

5

Omar Baber, the Mini Sales Exec was highly efficient and provided excellent service.