Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

sales

5

Although sales floor was really busy, the Deputy Manager stopped and introduced himself and said he'd get us looked after and answered a few questions. The personnel we saw were very professional and attentive and put us at ease,

20 June 2017

service

4

Friendly and helpful.

19 June 2017

service

5

Staff were friendly and the service was carried out really quickly

17 June 2017

sales

4

Amanda was very helpful and made it easy.

16 June 2017

service

5

Always available to answer a question

16 June 2017

sales

5

Friendly and helpful advisor.

14 June 2017

sales

2

See above re the faulty battery.

14 June 2017

service

5

Great customer service Phoebe is brilliant (Mini Receptionist) Car done quickly.

13 June 2017

service

5

No other reason to be less than totally satisfied.

13 June 2017

sales

5

The salesman (Harry Watson) was new and any questions he couldn't answer about the car, he made sure he found out the answers for me. I also kept him and his manager late after closing and they didn't try to rush me.

13 June 2017

service

5

Everything was explained to me well and I was made to feel very welcome. I waited in the customer lounge and was very comfortable.

07 June 2017

service

5

Everything from booking in to collection was efficient and friendly.

06 June 2017

service

5

Very professional organisation, staff very courteous, clean tidy premises. Service carried out correctly, vehicle returned very clean.

06 June 2017

sales

3

Had problem on the first day I got the car. It took the excitement away.

01 June 2017

sales

5

Great service from Omar

29 May 2017

sales

4

Amanda Morris ensured she kept me informed of the progress of the car's movements and provided a rough idea when the vehicle was due

23 May 2017

service

5

Quick and excellent service

22 May 2017

service

5

The agent I spoke to was very good at handling my problem and booking us in. He was polite and very helpful.

22 May 2017

sales

5

Louise Causon was the sales person who dealt with us and was very helpful and responsive throughout the process.

20 May 2017

service

5

Arranged service quickly, great communication, carried out service within the time I was advised, notified me as soon as was completed, advised of when a new issue would arise.

18 May 2017

sales

5

Louise at mini made the process very easy, explaining all options simply too.

15 May 2017

service

5

Phoebe was excellent, she was very reassuring and professional I left feeling very confident that everything was okay.

15 May 2017

sales

5

Amanda, the lady who dealt with me, was very polite, happy and helpful. She really took her time and showed me everything I needed to know with all the features on the car.

10 May 2017

service

4

Completed the task within 24 hours but did not have the parts in stock which is surprising for a main dealer

28 April 2017

service

5

Fantastic customer service from Phoebe

28 April 2017

service

5

The service team are always welcoming and helpful

25 April 2017

service

5

I always receive great customer service and prompt responses to any queries.

25 April 2017

service

5

Car was fixed and sorted before the end of the day

21 April 2017

sales

5

Great sales service, Andreas was very patient and helpful throughout the process.

21 April 2017

service

5

Particularly the attitude of the really helpful Service agent, Phoebe.

20 April 2017

service

5

everything went smoothly on the day

19 April 2017

sales

5

Amanda was very friendly and welcoming

15 April 2017

sales

5

Lovely helpful service

13 April 2017

sales

4

Very easy and efficient

12 April 2017

sales

5

Excellent service

12 April 2017

service

5

Although this was a repeat problem, I was treated well, and the fault appears to have been rectified.

11 April 2017

sales

5

Quality of car and level of service from the salesman

11 April 2017

service

5

Car was picked up and dropped back to me, so it didn't affect my day

11 April 2017

service

5

They were very efficient when a routine service advance booked became an "emergency". Work fully explained and reasonably priced

07 April 2017

sales

5

Service I received was efficient, polite and helpful at all times

07 April 2017

sales

4

I felt I was being pressurised into taking out finance and insurances that I did not want. When I requested to pay in cash the discounts were threatened to be taken away. Resolved by salesman Danny Wheeler to our mutual satisfaction.

07 April 2017

service

5

we were immediately seated with Phoebe Clarke who checked us in, then answered our queries, and arranged for transport for us to visit a nearby trading estate. Within an hour Phoebe contacted us to say the mini was ready for collection,

07 April 2017

sales

5

Fabulous service from Louise causon from start to finish

06 April 2017

sales

5

Really great service from start to finish.

06 April 2017

service

5

Job done quickly. Staff very helpful.

06 April 2017

service

5

Mini receptionist was excellent in all aspects

04 April 2017

sales

5

Very satisfied as it all happened so quickly and I had my new car within a few weeks

04 April 2017

service

4

The service rep was helpful and welcoming.

31 March 2017