OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
125 ratings and 87 comments received in the last 90 days.
18 April 2024
Service was great.
10 April 2024
Efficient and helpful staff
04 April 2024
Excellent staff Kept me up to date
01 April 2024
Amanda is very helpful
01 April 2024
It was very easy to buy our first car.
26 March 2024
Because Ellie was so professional in her approach, and a great communicator.
26 March 2024
Very satisfactory experience. By helpful and informative staff.
26 March 2024
The attention from Amanda Morris enhances the experience
26 March 2024
Amanda was fantastic, showed great attention to detail and left me feeling really valued
24 April 2024
The brake pad change was dealt with in an efficient and timely manner
24 April 2024
Good service and nice people but £600 for an oil service is just too much.
22 April 2024
Customer service was excellent and I was sent a video of the health check which was a pleasant surprise
22 April 2024
Very happy with the experience
20 April 2024
Kept informed of progress and video sent
18 April 2024
Dean Agass was very professional.
17 April 2024
Very satisfied good work carried out
17 April 2024
No issues
16 April 2024
Wery good
14 April 2024
Staff always helpful again never had a problem
23 April 2024
10/10 experience at MINI all the staff were really helpful especially Ellie she was so welcoming and polite with great customer service.